Returns & Exchanges

At Collars & Co., we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn and unwashed items. Our goal is to ensure you find the perfect fit and style for your wardrobe with absolute confidence.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.

• 3.
  Package Your Items

  Securely place your items in their original packaging, ensuring all tags are attached, and affix the prepaid shipping label to the outside of the box.

• 4.
  Drop Off and Refund

  Hand your package to the designated carrier; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.