Frequently Asked Questions

Everything you need to know about our premium menswear and service.

What makes the Dress Collar Polo different from a regular polo?

Our signature Dress Collar Polo features a structured, stiffened collar that maintains its shape under a blazer or sweater, providing the professional look of a dress shirt with the comfort of a high-quality polo.

How do I ensure I choose the correct size?

We recommend referring to our detailed Size Guide located on each product page. Our shirts are designed with a modern, tailored fit; if you prefer a looser feel, we suggest sizing up.

What is your return and exchange policy?

We offer a 30-day return and exchange window for all unworn, unwashed items in their original packaging. Exchanges are always free, while returns for a refund may be subject to a small shipping fee.

How should I care for my Collars & Co. products?

To maintain the integrity of the collar and fabric, we recommend machine washing cold on a gentle cycle and hanging to dry. Light ironing or steaming can be used to crisp up the collar if necessary.

Do you ship internationally?

Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and selected service level.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and shop-now-pay-later options such as Affirm and Klarna for your convenience.